Reduce your telecom costs by switching from multiple operators to a single global operator with local number coverage in more than 65 countries and national operator status in nearly 30 markets.
Deliver engaging voice experiences with our secure high-definition voice service to all destinations.
With its own telecommunication infrastructure connected to the historical operators, with failover and load balancing functionalities, AFRICA-CON guarantees its customers a 99.7% service continuity (International Network Uptime) while ensuring optimal security.
Customer-focused teams of network and support professionals are available 24 hours a day, 365 days a year.
AFRICA-CON is supported by a rich set of online tools: you will be able to easily manage all aspects of the voice business on a daily basis, including pricing, billing, quality of service reports, call history and prepayment balance tracking.
Access call records at any time to understand your team's call flow and performance.
Increase the performance and flexibility of your Softswitch with our Power Transcoder that performs real-time conversion of VoIP traffic, enabling stream conversion without affecting call quality.
Automatically detect whether an answering machine or live person has accepted a call, and know when to leave messages and when to connect live callers to agents - all while staying in compliance and maintaining a high rate of preventative connections.
Get one or more phone numbers from a list of over 50 countries.
Optimize your productivity by reducing your agents' periods of inactivity by mixing inbound and outbound calls on a single DID.
Using our SIP Trunk you will have the ability to change your CallerID randomly when making outbound calls.
Choose the formula that meets your needs. AFRICA-CON provides the world's most popular call center solutions with configuration, hosting and ongoing technical support
CRM Solutions that allows you to intelligently route your inbound calls to the right agent.
AFRICA-CON has put in place significant measures to ensure the security and confidentiality of customer data using our CRM solutions for call centers.
Get maximum control over how your calls are dialed with a choice of predictive, progressive or manual dialing modes.
Get real-time and historical reports, dashboards and alerts based on call center best practices.
Flexible and reliable server hosting for your business applications, databases, file storage, etc.
Easily send SMS or mass alerts to everyone on your contact list at the same time.
Create SMSING campaigns by automating one or more messages to be sent at any time.
Create an unlimited number of users and grant them access only to the lists you choose.
Manage your customer data and send personalized SMS campaigns with dynamic content.
Check to see who is clicking on your links and who isn't, then tailor your messages accordingly.
Use our SMS API code and your API key to start sending and receiving SMS messages in minutes.
